GSG is currently looking for a candidate to fill the following position.    If you have applied for a role that is no longer set out below, please check the website again in the coming months as we are currently reviewing other staffing requirements for 2020.
 
If you are interested in the role below – or you are interested in joining us and growing the Impact Movement globally – please email careers@gsgii.org with your detailed CV and we will add this to the candidate pool.   For specific roles please note the preferred location, and that GSG is not able to sponsor work visas. 

NAB Service Manager - GSG

The Impact Investing Movement

 A paradigm shift is underway. A unique collaboration between pioneering investors, philanthropists, civil society organisations, businesses, governments and entrepreneurs is delivering new tools designed to tackle the complex, global problems we all face today. The era of impact has arrived.

The world faces increasing inequality and the spread of social issues worldwide, from a lack of access to basic education and healthcare to climate change and the refugee crisis. These and other challenges can be addressed by unleashing the twin powers of impact capital and entrepreneurship, complementing the purposeful action and scale brought by global efforts such as the UN’s SDGs and COP.

Impact investment- investing for a measurable financial and social or environmental return- can help tackle these challenges in a way that adds up for everyone, delivering sustainable funding for service providers; financial returns and impact for investors and entrepreneurs; and, breakthrough ideas that lead to lasting improvement for the world.

GSG

The Global Steering Group for Impact Investing (GSG) is dedicated to catalysing a global impact investment market. The GSG presently represents 22 member countries plus the EU, through their National Advisory Boards (NABs), and collaborates with global organisations such as UNDP, OECD and others to educate on the impact investing market and its benefit towards achievement of the SDGs. Chaired by Sir Ronald Cohen, the GSG brings together leaders from the worlds of finance, business and philanthropy across the globe. Its mission is to embed measurable impact as a deliberate driver of all investment decisions. 

The GSG was established in August 2015 as the successor to the G8 Social Impact Investment Taskforce. It is incorporated as a UK Charity.

The Role and Responsibilities

This is a new role reporting to the Market Development Director.

Core responsibilities

The number of countries around the world working with GSG to grow their national ecosystem for impact has been growing significantly. The GSG needs to ensure that it is equipped to consistently provide high-quality advisory, expertise, capacity building support and other services to the NABs, to enable the impact movement to deliver on its ambitions, unleashing the multiplier effect of the GSG’s global community. The GSG’s service offering also needs to be structured and scalable over time, as the global network of NABs grows.

  • Customer Support – Service delivery to the National Advisory Boards (NABs)
    • Receive requests: review, assess and understand the needs
    • Prioritise requests and communicate appropriately with stakeholders, setting clear goals and expectations for everyone involved
    • Service requests from NABs, with timeliness and empathy, following process rigor
    • Monitor progress and report through regular MIS
  • Co-ordination with Functional Divisions
    • Syndicate responses with internal teams, ensuring appropriate coordination, prioritisation, planning and response levels
    • Ensure regular tracking and transparency with all stakeholders, setting expectations right and reporting on progress
  • Research & Synthesis
    • Synthesise with Subject Matter Experts, internal or external, to document and continuously improve the service offering
  • Quality Management
    • Oversee all activities and tasks needed to maintain a high level of excellence and customer satisfaction, including designing a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement.
  • Systems and processes
    • Design, implement and manage a relevant and fit-for purpose database or ideally a CRM system, which would include a service App and any other relevant systems that will facilitate the quality of service delivery
    • Design, draw, implement and manage process maps, Gantt charts, standard operating procedures
    • Regular Calls & Calendaring
    • Manage a growing pool of 30 NABs support services concurrently with ~100 parallel projects
  • Other contributions to GSG core activities including M&E and reporting activities

Essential experience and skills

  • Impact focused: Excited by GSG’s mission and with professional knowledge of social enterprise and impact investment sector, coupled with an experience of consulting and/or process/quality management
  • Strategic multitasker with extreme attention to detail: Ability to think at system level and comfortable with abstract thinking—but balanced by ability to implement quickly and with attention to detail, and keep multiple balls in the air at once
  • Strong on execution: Result oriented overachiever excited by ambitious goals, highly organised, able to prioritise work towards clear goals and performance targets
  • Team player: Strong team spirit with an ability to contribute to and be part of a high performing team working across geographies in a fast-paced environment, able to draw on others for support in the role, excels at building long lasting relationships and managing them, in person and in process (incl. database, CRM, etc)
  • Flexible: Ability to work in a non-profit environment with limited resources, self-motivated, able to work independently and demonstrate initiative and tenacity in seeing tasks or projects through to conclusion;
  • Communicator: Exceptional verbal and written communication; Exceptional influencing and interpersonal skills;
  • Fluent in English & excellent at MS office suite
  • Ability and willingness to travel internationally
  • Min. 7 years of professional experience in relevant fields e.g. Consulting, Quality Management, Knowledge Management or Outsourcing, etc.
  • Understanding of Six Sigma or other Quality Management skills (e.g. Fish Bone Analysis) and Survey Skills would be ideal.

Other Information

The GSG is a UK charity with a London head office. This role will primarily be based in either London or Paris. All candidates must have valid work status for either the UK or France; the GSG is not able to sponsor work visas. The GSG is an equal opportunities employer. 

Remuneration will be commensurate with experience.

The GSG will accept applications on a rolling basis until the position is filled. Due to the high number of applications usually received the GSG is unable to get back to candidates who are not retained for an interview.

If you are interested in applying for this role, please submit a CV and covering letter to: careers@gsgii.org.

NAB Associate

The Impact Investing Movement

The world faces increasing inequality and the spread of social issues worldwide, from a lack of access to basic education and healthcare to climate change and the refugee crisis. These and other challenges can be addressed by unleashing the twin powers of impact capital and entrepreneurship, complementing the purposeful action and scale brought by global efforts such as the UN’s SDGs and COP.

Impact investment- investing for a measurable financial and social or environmental return- can help tackle these challenges in a way that adds up for everyone, delivering sustainable funding for service providers; financial returns and impact for investors and entrepreneurs; and, breakthrough ideas that lead to lasting improvement for the world.

GSG

The Global Steering Group for Impact Investing (GSG) is dedicated to catalysing a global impact investment market. The GSG presently represents 32 member countries plus the EU, through their National Advisory Boards (NABs), and collaborates with global organisations such as UNDP, OECD and others to educate on the impact investing market and its benefit towards achievement of the SDGs. Chaired by Sir Ronald Cohen, the GSG brings together leaders from the worlds of finance, business and philanthropy across the globe. Its mission is to embed measurable impact as a deliberate driver of all investment decisions. 

The Role and Responsibilities

This is a new role in the NAB Development Team . The role of the NAB Associate is to support the GSG in executing programs and delivering the GSG’s mission and strategy. The role suits a generalist with experience of research, stakeholder management and a strong interest in impact investment.  The role holder will:

  • Stakeholder Management
    • Work closely with members of the National Advisory Boards and GSG partners, ensuring timely responses to queries and issues raised
    • Support on presentation to individuals and groups of people
    • Liaise with high level influential actors comfortably

 

  • Research
    • Analyse and review impact investment research reports, creating summaries of information within them (both in MS word and MS Powerpoint)
    • Support in the development of new knowledge sharing content and tools relevant for key stakeholders and a community of 500+ NAB members
    • Provide support to various research and knowledge development projects, such as GSG working group papers, country overviews and annual self assessment survey
    • Create Surveys, conduct interviews and analyse the data gathered (in MS excel)

 

  • Project Management
    • Support with the development of new and existing National Advisory Boards (NABs). This work can include the development of new tools relevant for key national stakeholders.
    • Assist on the delivery of activities and programmes such as workshops & meetings
    • Other contributions to GSG core activities including M&E and reporting activities

 

  • Team support & Community building
    • Help in coordinating the team and build efficiency within the GSG Leadership team
    • Assist in designing, preparing and following up on high level meetings, for instance between international impact investment leaders.
    • Regular Call set up & Calendaring
    • Support with the two annual events organised by the GSG: The GSG summit and the leadership event.
    • Support on other mission critical ad hoc activities

 

Education and Experience Requirements:

  • 3+ years’ work experience ideally most of which in field of impact investment and/or social entrepreneurship, with stakeholder management responsibilities
  • Experience in synthesizing research papers and analysing data
  • Demonstrated success in managing multiple stakeholders and projects in parallel and on an international scale
  • Ability to think at system level and comfortable with abstract thinking—but balanced by ability to implement quickly and with attention to detail, and keep multiple balls in the air at once
  • Excels at building long lasting relationships and managing them, in person and in process (incl. database, CRM, etc)
  • Exceptional verbal and written communication; Exceptional influencing and interpersonal skills;

 

 

Essential qualities:

  • Excellent attention to detail, and ability to use initiative
  • Strong team spirit with an ability to build and be part of a high performing team working across geographies in a fast-paced environment
  • Excited by a dynamic role with ambitious goals and fast changing responsibilities and projects
  • Natural networker who enjoys connecting with people
  • Ability and willingness to travel internationally

 

Other Information

The GSG is a UK charity with a London head office. This role will be based at the office in London. All candidates must have valid work status for the UK; the GSG is not able to sponsor work visas. The GSG is an equal opportunities employer. 

Salary, terms of employment and Benefits

  • 25 days holidays (plus bank holidays).
  • Statutory pension in accordance with UK Nest scheme.
  • Salary: Based on experience. This is a full-time role, with the option of some flexible working arrangements for the right candidate subject to good performance.

Please apply by Jan 17th 2020, noting your potential start date.

The interview process will include two interviews, and a short presentation, provided ahead of time. The first interviews will be held w/c 20th January in London.

If you are interested in applying for this role, please submit a CV and covering letter to: careers@gsgii.org.

Due to the high number of applications usually received the GSG is unable to get back to candidates who are not retained for an interview.

Global Steering Group for Impact Investment (trading as GSG) is a charitable company limited by guarantee registered in England and Wales with company no. 10665679 and charity no. 1175658, whose registered office is at Third Floor, 20 Old Bailey, London, United Kingdom EC4M 7AN